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Facilities

Facilities are the places in your organization. Each facility has its own inventory, tasks, and feed. Keep them set up correctly.

Open the Locations page in the web app. The grid shows one row for each facility. The columns show the ID, name, address, managers, nearby locations, and warehouses.

The Locations page listing six stores. Columns show Location ID, Location Name, Address, Managers, Nearby Locations, and Warehouses. Striped cells mark what can be edited by double-clicking. Some Nearby Locations values carry a “(curated)” suffix. An ADD LOCATIONS button sits above the grid.

  1. On the Locations page, click Add Locations. The Add New Locations sheet opens.
  2. Type each facility’s Location ID, Location Name, and Address into a row. The ID must match your POS or ERP system records.
  3. Click Save Locations.

The Add New Locations sheet with empty numbered rows and columns for Location ID, Location Name, and Address. Helper text explains each location needs a name, a unique ID, and a full address, and that the ID must match the ERP system records. CLEAR ALL LOCATIONS and SAVE LOCATIONS buttons frame the bottom.

The sheet works like a spreadsheet. You can paste many rows at once.

FastQuery supports three types of facilities:

A physical retail facility where customers shop. Stores have a street address and map coordinates. This is the most common type.

A distribution center or supplier warehouse. These represent your wholesale partners, like Ace Hardware, Orgill, True Value, and Do it Best. You request warehouse access per supplier on the Integrations page. See Warehouse Suppliers. After approval, everyone in your organization can reference that distributor’s product information.

A headquarters or administrative facility without a storefront. Use this for your corporate office.

Edit facilities directly in the grid on the Locations page:

  1. Double-click a striped cell. You can edit the name, address, managers, nearby locations, and warehouses.
  2. Make the change.
  3. Click Save Changes in the top-right corner.

Nothing saves until you click Save Changes. Discard throws away pending edits. The app warns you before you leave the page with unsaved changes.

To delete facilities, select their rows with the checkboxes. Then click Delete and confirm in the dialog.

Every store has a Managers list. List the people who run the store. One or two people is typical.

When you add a person to a Managers list, they also get access to the Headquarters facility. Headquarters then works like any other facility on their row. Removing them from the Managers list does not remove Headquarters. To add or remove Headquarters for anyone, edit their Facilities cell on the Manage Users page.

To set the managers:

  1. Double-click the store’s Managers cell.
  2. Select one or two people from the list.
  3. Click Save Changes.

The Locations grid with one store’s Managers cell open for editing. The current manager shows as a chip in the cell, and a dropdown lists the organization’s members to pick from.

The Managers list does not change what a person can do at the store itself. Assign that with their role and facilities. See Roles and Permissions.

Every store keeps a list of nearby locations. These are sister stores its staff can also work with. When you assign a person a primary store, they also get everyday access to its nearby locations. They can look up inventory, follow tasks, and post to the feed there.

By default the list is geographic. It holds the closest stores by distance. It updates automatically as you add locations.

Your stores may group by brand or region rather than distance. In that case, hand-pick any store’s nearby list:

  1. Double-click the Nearby Locations cell.
  2. Select the stores.
  3. Click Save Changes.

A hand-picked list shows a (curated) marker. It stops following geography. New locations do not change it. It is not limited to the closest few stores.

Nearby lists drive store access. Because of this, saving a change opens a Review Location Changes dialog. It lists every affected person. Green entries show access they would gain. Red entries show access they would lose. Some entries simply bring a person back in line with their role. The list can therefore be bigger than your edit. People with hand-customized permissions are marked (custom). Their changes are a careful best effort. Extra access that was granted by hand is kept, shown as =.

Review Location Changes dialog over the Locations page. Under a “Recommended permission updates” heading, a table lists affected users with their primary store and a column for the edited store showing red-highlighted permissions being removed, such as -facility and -facility. Skip and Accept buttons sit at the bottom, with Discard and Save Changes visible on the page behind the dialog.

You have two ways to save:

  • Accept — saves the nearby lists and applies the permission updates shown.
  • Skip — saves the nearby lists but leaves everyone’s permissions exactly as they are.

Your organization may have access to more than one supplier warehouse. You can control which warehouses each store works with. Every store has a Warehouses list on the Locations page. By default a store sees every warehouse your organization has access to. That includes any warehouse you are granted later.

Different warehouses may serve different stores. In that case:

  1. Double-click the store’s Warehouses cell.
  2. Select the warehouses that serve it.
  3. Click Save Changes.

A hand-picked list shows the (curated) marker. It stays exactly as you set it. Staff at this store see supplier data only from the warehouses you picked. Newly granted warehouses are not added automatically. A person who works across several stores sees the combined warehouse lists of all their stores.

Warehouse visibility follows these lists automatically. There are no per-user warehouse permissions. Saving a warehouse edit opens the same Review Location Changes dialog as nearby edits. No one’s permissions change, so it simply confirms that. Edits reach your team within a few minutes.

Review Location Changes dialog for a warehouse-list edit. A green success banner reads “These edits don’t change anyone’s permissions — save to apply the list changes.” above a single Save Changes button. Behind the dialog, the edited store’s Warehouses cell shows the newly picked warehouse.

Facilities control data access. A person assigned to a facility sees its inventory, tasks, and feed content. They see only their assigned facilities. Their role sets what they can do at the home facility versus other facilities. See Roles and Permissions.

Admins see all facilities.

Every person has one primary facility. It is their home store. You set it in the Primary Facility field when you add or edit someone.

The home facility matters for two reasons:

  • It is the facility a person lands on by default when they open the app.
  • For people with the user role, it is where they can create and manage tasks. At their other facilities, they can view, post, and count. Task creation stays at the home store.

A person’s home facility should be one they are assigned to. To move someone’s home store, edit their Primary Facility on the User Management page.

Every facility maintains its own:

  • Inventory — synced from your POS system for that store
  • Tasks — counting tasks, shelf checks, and other to-dos
  • Feed — news and updates relevant to that facility

Your team sees the information that matters to them.