Skip to content

Suggested Next Steps

After the AI answers, it sometimes shows a single tappable suggestion just under its reply — a handy next thing to do. Tap it to act on it, or ignore it and keep typing your own message.

An AI chat reply comparing Clorox bleach products with inline product cards, and below it a suggested next step card — outlined in the accent color with a sparkle icon, titled "Add cleaning accessories" with the follow-up question it would send: "Do we have disposable gloves and cleaning cloths to recommend with the bleach cleaners?"

  • A follow-up question — phrased as if you typed it (“Check the other stores for more in stock”, “Make a restock task for this”). Tapping it sends that message for you, so you don’t have to type it out.
  • Start a new chat — when your last message moved on to a clearly different topic, the AI may suggest opening a fresh conversation to keep things focused. Tapping it starts one.

The card looks different from the AI’s own replies on purpose — it’s outlined and marked with a sparkle — because it’s a shortcut for you to tap, not the AI talking.

  • You’ll only ever see one at a time, and most replies won’t show one at all. The AI only offers a suggestion when there’s an obviously useful next step — it won’t nag you.
  • Suggestions are tailored to your role. A stock or department manager is more likely to see follow-ups that dig into replenishment, counts, or sales trends; someone answering quick questions at the counter will usually see none, since those are typically one-off lookups.
  • A suggestion is just a shortcut. It only ever proposes something the AI can actually do for you — it won’t suggest placing an order or taking payment, since those aren’t things it handles.
  • Suggestions are temporary. They clear as soon as you send a message or a new answer comes in, and they aren’t saved as part of the conversation.