User Management

As an admin, you can manage everyone on your team from the Users page in the web app. This is where you add new people, update their access, and keep your roster current.

Viewing Your Team

The Users page shows a list of everyone in your organization. You can see each person’s name, email, role, assigned locations, and when they last logged in.

Adding a New User

To add someone to your team:

1. Go to the Users page and click Add User.
2. Enter their name and email address.
3. Choose a role (Admin, Manager, User, or Guest).
4. Assign them to one or more locations.
5. Click Save — they’ll receive an email invitation to get started.

Adding Multiple Users at Once

Need to onboard a whole team? Use the bulk add feature in the data grid. You can enter multiple users’ information in a spreadsheet-style view and save them all at once. This is especially handy during seasonal hiring or when setting up a new location.

Editing a User

Click on any user to update their details. You can change their:

• Name — if someone’s name needs correcting
• Role — to give them more or less access
• Location assignments — to control which store data they can see

Changes take effect immediately.

Deleting a User

If someone leaves your team or no longer needs access, you can delete their account from the Users page. This removes their access to FastQuery entirely.

Resending an Invitation

If a team member didn’t receive their invite email or it expired, you can resend it from the Users page. Just find their name and click Resend Invitation.

Location Assignments

Users can be assigned to specific locations, which controls what inventory, tasks, and feed content they see. This is a great way to make sure people only see information relevant to their store. For more details, see Locations and Roles and Permissions.

Managing Users on Mobile

Admins can also add, edit, and remove users directly from the FastQuery mobile app — handy when you’re on the floor and need to get someone set up quickly.