Asking Questions

The AI assistant is designed to understand natural, everyday language. You don’t need special commands or keywords — just ask like you would ask a coworker.

How to Send a Message

• Voice (mobile) — Hold the “Hold To Talk” button and speak. Release to send. See the Voice Input guide for more.
• Type — Use the chat input box at the bottom of the screen.

What You Can Ask About

Here are some examples to get you started:

Products and Inventory

• “Do we have 1/2 inch copper fittings?”
• “What’s the price on SKU 12345?”
• “How many gallons of Behr exterior paint do we have in stock?”

Tasks

• “What tasks are assigned to me this week?”
• “Create a task to restock aisle 7.”

Team Activity

• “What has the team been working on today?”
• “Who posted last in the newsfeed?”

General Store Operations

• “What are our top sellers this month?”
• “Compare these two drill sets for me.”

Bigger-Picture Summaries

The AI can roll up data across your store, not just look up one item at a time:

• “What’s running low across electrical?”
• “What’s selling poorly this season?”
• “How many open tasks does each person have?”
• “Revenue by department over the last 12 months.”

These pull from the same live inventory, task, and sales data the AI uses for one-off lookups — it just aggregates instead of returning a single row.

Attaching Images

You can attach photos to your message for the AI to analyze — great when a customer brings in a part you need to identify. See the Image Recognition guide for what the AI can do with an image.

On mobile, pinch any image in the chat to zoom in for a closer look at details like a part number or a shelf label.

To make a document — a spec sheet, a policy PDF, a supplier price list — something the AI can answer questions about, add it to the Knowledgebase. That’s the supported path for file-based content, and it’s available to every conversation in your facility.

Scanning Barcodes

Use the barcode scanner to reference a specific product in your question. Scan the item and the AI will pull up the matching product so you can ask follow-up questions about it.

Conversation Context

The AI remembers what you’ve talked about within a conversation. You can ask follow-up questions without repeating yourself:

• “Do we have PVC cement?” … “How much does it cost?” … “Create a restock task for that.”

Starting a New Conversation

When you move on to a new topic, it’s a good idea to start a fresh conversation. Open the conversations list and tap the new conversation button. This keeps things organized and helps the AI give you more focused answers.

Revisiting Past Conversations

Every chat is saved, so you can come back to anything you’ve discussed before.

• Mobile — Open the conversations list from the Chat tab.
• Web — Past conversations are shown in the sidebar (the 20 most recent), newest first.

Each conversation gets an automatic short title (5 words or less) based on what it was about, so you can spot the one you want at a glance. Conversations are kept indefinitely and are scoped to your current facility — switching facilities shows the conversation history for that store. They are private to you; coworkers and admins can’t see them.

There’s currently no full-text search across past conversations.

Asking in Other Languages

FastQuery’s AI assistant understands and replies in six languages:

• 🇺🇸 English
• 🇪🇸 Spanish
• 🇫🇷 French
• 🇨🇳 Chinese
• 🇯🇵 Japanese
• 🇷🇺 Russian

Just ask in whichever language feels natural — by voice or text — and the AI will respond in the same language. This works for inventory questions, creating tasks, posting to the newsfeed, and everything else the AI can do.

Product names, SKUs, and inventory data remain in English (that’s how they’re stored in your POS), but the AI handles the translation behind the scenes. For example, ask “¿Dónde está el cloro?” and the AI will search for “bleach” and tell you the aisle in Spanish.

The app’s interface (menus, buttons, labels) is currently English-only.