Searching Inventory

One of the most useful things the AI can do is help you find products fast. Just describe what you’re looking for in plain language.

How to Search

Ask the AI like you’d ask a coworker:

• “Where are the Phillips head screwdrivers?”
• “How much do we have of SKU 12345?”
• “Do we carry Makita drills?”
• “Show me everything in the plumbing department under $20.”

What the AI Searches

The AI looks across multiple fields to find the best match:

• Product names and descriptions
• Purpose and properties (what a product is used for, its specs)
• Manufacturer and other extended details, when relevant

If you know the exact SKU, the AI will look it up directly. Otherwise, describe what you’re looking for in plain language and the AI will search by meaning.

What You’ll See in Results

When the AI finds matching products, it shows you key details:

• Product name
• Price
• Quantity in stock
• Bin (where it’s shelved)
• Department (when available)
• And more, depending on what’s available

Each product name in the AI’s reply is a link — tap or click it to see the full product details.

Follow-Up Questions

Once the AI finds products, you can keep the conversation going. Just refer to items by name:

• “How many of the DeWalt drill do we have?”
• “What’s a good alternative to that Milwaukee one?”
• “Compare the DeWalt and the Makita for me.”
• “Create a restock task for the DeWalt.”

The AI remembers what it found, so you don’t need to repeat product details.

Suggesting Add-Ons

When you’re helping a customer pick out a primary item, the AI can suggest the things they’ll likely need to go with it — bits and batteries for a drill, primer and rollers for paint, fittings and tape for a plumbing repair.

Just ask:

• “What else does someone need to use this drill?”
• “Suggest add-ons for the DeWalt.”
• “They’re rebuilding a deck — what should I make sure they grab?”

The AI uses what it knows about the primary item, plus your store’s catalog, to propose companion items that you actually carry.

Comparing Products

Need to help a customer decide between two options? Ask the AI:

• “What’s the difference between the DeWalt and the Milwaukee?”
• “Compare these two paint brands.”
• “Which of these has better stock levels?”

Finding Where a Product Is

The AI returns the product’s bin in the results (for example, “Aisle 5, Bay 3”). For a visual of where that is in your store, open the Floor Map from the mobile app and zoom to the matching aisle.

If your organization has multiple stores and a product is out of stock at yours, the product card also shows availability at nearby stores — useful when a customer needs something today. See Product Details.

When We’re Out of Stock — or Don’t Carry It

If a product isn’t on your shelves, the AI doesn’t just say “no.” A few things happen:

• Nearby stores — If your organization runs multiple stores, the AI automatically checks the 4 nearest stores and tells you who has it.
• Alternatives — Ask follow-ups like “What’s similar to that?” or “What’s a good alternative we carry?” The AI searches by meaning (purpose, properties, manufacturer) rather than strict category, so a Phillips driver might surface as an alternative to a Robertson if that’s what fits the job.
• Other names for the same thing — Customers don’t always use the right term. Try the AI with whatever the customer said; it expands synonyms and technical names before giving up.

For an unfamiliar item a customer brought in, see Image Recognition — the AI can identify the part and then find what you carry that matches.

Searching Your Supplier’s Catalog

If your organization is connected to a wholesale supplier, the AI can search the supplier’s catalog too — not just your own shelf stock. This is useful when a customer wants something you don’t carry today.

Just ask:

• “Does our supplier carry the DeWalt DCD777C2?”
• “Can we order this through our distributor?”
• “Search the supplier catalog for cordless impact drivers under $150.”

The AI returns the product name, SKU/UPC, manufacturer, price, and which supplier warehouse has it. You can then place the order through your normal supplier relationship — FastQuery doesn’t create purchase orders for you.

Supplier connections need to be enabled by your admin on the Integrations page.

Checking Stock Levels

Stock questions are some of the most common:

• “Are we low on anything in electrical?”
• “How many bags of concrete do we have?”
• “Is SKU 45678 in stock?”

The AI gives you real-time information based on your store’s current inventory data.