Choosing How the AI Responds
Next to the chat input there’s a small button that controls which AI model answers your question. It lets you trade speed for depth — or, on mobile, hand that choice to the app.
The button works a little differently on the phone and on the web dashboard, because the two are used in different situations.
On Mobile: Auto, Fast, and Smart
Section titled “On Mobile: Auto, Fast, and Smart”Mobile starts on Auto, which looks at each question as you send it and picks the model that fits — you don’t have to decide. When your question looks like something you’d ask with a customer standing right there — “do we have this?”, “what’s the price?”, “is this compatible?” — it uses the fast model so you get an answer in seconds. For everything else (planning, research, anything that can wait a beat) it uses the smarter model. The button’s icon shows what Auto chose, so the pick is never hidden from you.
Tap the button to cycle through the modes yourself: Auto → Fast → Smart → back to Auto.
- Fast — quick responses, good for simple lookups on the floor.
- Smart — more careful, good for tougher questions.
On the Web: Smart and Max
Section titled “On the Web: Smart and Max”The web dashboard starts on Smart — the standard model, right for everyday questions. Click the button to switch to Max, the most capable model, for questions that need careful, multi-step reasoning: a deep analysis, a tricky compatibility question, a plan you want done right.
Max is one of FastQuery’s advanced AI features: it draws on your organization’s monthly advanced allowance rather than the standard subscription. If the allowance runs out before the month does, Max requests quietly answer on Smart until it resets — nothing stops working.
Think Harder
Section titled “Think Harder”Not happy with an answer? Under the AI’s latest reply there’s a Think Harder button — tap it and the same question is re-run on the most capable model. It works on both mobile and web, and it’s the quickest way to escalate a single question without changing your mode.
Sticky for the Day
Section titled “Sticky for the Day”When you pick a mode yourself, the AI keeps using it for the rest of the day, then reverts to the default — Auto on mobile, Smart on the web — so you’re back to the everyday setup. There’s nothing to reset; just tap back any time if you want it sooner.
Which Should I Use?
Section titled “Which Should I Use?”Leave it on the default. Reach for Fast when you specifically want instant answers, and for Max (or Think Harder) when a question deserves the most capable model.