Roles and Permissions
Every FastQuery user is assigned a role that determines what they can see and do. Roles work together with facility assignments to give each person the right level of access.
The Four Roles
Section titled “The Four Roles”Full access to everything in FastQuery. Admins can manage users, handle billing, configure integrations, and see data across all facilities. This role is typically for store owners, IT managers, or anyone who needs complete control.
Manager
Section titled “Manager”Managers can oversee the users and facilities they’re assigned to. They can see data across their assigned facilities and manage day-to-day operations. This is a great fit for store managers, department leads, or regional supervisors.
The most common role. Users have standard access for everyday work — they can chat with the AI assistant, look up inventory, manage tasks, and use the newsfeed at their assigned facilities. This is the go-to role for store associates and team members.
Read-only access. Guests can view data but can’t create or change anything. This is useful for temporary workers, auditors, or anyone who just needs to look things up without making edits.
What Each Role Can Do
Section titled “What Each Role Can Do”| Capability | Admin | Manager | User | Guest |
|---|---|---|---|---|
| Use the AI assistant | Yes | Yes | Yes | Yes |
| View inventory | All facilities | Assigned facilities | Assigned facilities | Assigned facilities |
| Create tasks and posts | Yes | Yes | Yes | No |
| Manage users | Yes | Assigned facilities | No | No |
| Manage billing | Yes | No | No | No |
| Configure integrations | Yes | No | No | No |
How Facility Access Works
Section titled “How Facility Access Works”Roles and facilities work together. A user’s role determines what they can do, while their facility assignments determine where they can do it.
- Users only see data for the facilities they’re assigned to, plus the 4 nearest stores for quick reference.
- Warehouse facilities are visible to everyone for ordering reference.
- Admins can see all facilities regardless of assignment.
For example, a User assigned to “Main Street Store” will see inventory, tasks, and feed content for that store, plus a handful of nearby stores. A Manager assigned to three stores can oversee all three.
Choosing the Right Role
Section titled “Choosing the Right Role”- Store owner setting up FastQuery? Start as an Admin.
- Trusted store manager? Manager role with their assigned stores.
- Most of your team? The User role covers everyday needs.
- Seasonal help or outside auditors? Guest keeps things read-only.
You can always change someone’s role later from the User Management page.