Floor Maps

Floor maps help everyone in your store — from new hires to seasoned staff — find products quickly. When a customer asks where something is, FastQuery can use your floor map to give clear, accurate directions.

Setting Up a Floor Map

Admins can upload floor maps through the Planograms page in the web app. Simply upload an image of your store’s floor plan — this could be an architectural drawing, a hand-drawn layout, or any image that shows your store’s layout and aisle labels.

Once uploaded, FastQuery’s AI analyzes the image to detect text, shelf labels, and section markers on the floor plan. This information is used to understand your store’s layout and connect products to physical locations.

How the AI Uses Floor Maps

When a customer or team member asks where to find a product, FastQuery combines the product’s shelf location data with your floor map to provide helpful directions. Instead of just saying “Aisle 5,” the AI can give context-aware guidance based on your actual store layout.

Viewing Floor Maps on Mobile

On the mobile app, you can view your store’s floor map as an interactive image:

• Pinch to zoom in and out for more or less detail
• Pan by dragging to move around the map
• See your store’s layout at a glance to orient yourself or help a customer

One Map Per Location

Floor maps are location-specific. If you manage multiple stores, each location can have its own floor map that reflects its unique layout. When you switch locations in the app, the floor map updates to show the correct store.