Billing
FastQuery uses simple, tiered pricing based on your store size. You can manage everything about your subscription from the Billing page in the web app (admin access required).
Pricing Tiers
Section titled “Pricing Tiers”Each store location is billed separately based on its tier:
| Tier | Monthly Price | Best For |
|---|---|---|
| Small | $150/month | Smaller operations |
| Medium | $250/month | Mid-size stores |
| Large | $450/month | Larger operations |
Your tier is determined by your inventory size and user count. As your store grows, your pricing adjusts automatically to the appropriate tier — no need to manually upgrade.
How Billing Works
Section titled “How Billing Works”- Each store location in your organization is billed individually based on its size.
- Warehouse and virtual locations are not billed separately.
- Your total monthly bill is the sum of all your store location tiers.
Free Trial
Section titled “Free Trial”New organizations get a 30-day free trial to explore FastQuery with no commitment. You’ll have full access to all features during the trial so you can see how it works for your team before you’re charged.
Managing Your Subscription
Section titled “Managing Your Subscription”On the Billing page, you can:
- View your current plan — see which tier each location is on
- Update payment methods — add or change your credit card
- View payment history — review past invoices and charges
- Monitor upcoming charges — see what your next bill will look like
Payment Processing
Section titled “Payment Processing”All payments are processed securely through Stripe. Your payment information is never stored on FastQuery servers — it’s handled entirely by Stripe’s industry-leading security infrastructure.
Questions About Billing
Section titled “Questions About Billing”If you have questions about your bill or need to make changes that aren’t available on the Billing page, reach out to the FastQuery team. We’re happy to help.