FastQuery User Guide
Welcome to FastQuery — the AI-powered assistant built for independent hardware and home improvement retailers.
FastQuery connects to your store’s point-of-sale system and gives your team instant access to product information, inventory data, and store operations tools through a simple conversational interface. Ask a question, scan a barcode, or snap a photo — FastQuery helps you find answers fast.
Getting Started
Section titled “Getting Started”New to FastQuery? Start here.
- Signing Up — Create your account
- Completing Your Profile — The one-time setup everyone does first
- Setting Up Your Organization — Configure your company
- Adding Facilities — Add your store facilities
- Inviting Users — Bring your team on board
- Connecting Your POS — Link your inventory system
- Installing the Mobile App — Get the app on your phone
- Working Across Multiple Stores — Choose which stores you see in chat, tasks, and the newsfeed
AI Assistant
Section titled “AI Assistant”Your command center. Search, create, manage — all by voice or text.
- Overview — What the AI can do
- Asking Questions — How to interact with the AI
- Choosing How the AI Responds — Auto, Fast, Smart, and Think Harder
- Advanced Features — Market research in Advanced Mode chats, and the monthly advanced-usage budget
- Suggested Next Steps — Tappable follow-ups under a reply
- Voice Input — Talk instead of type
- Searching Inventory — Find products with natural language
- Image Recognition — Identify products from photos
- References and Embeds — Product, task, and post cards in chat
- Sharing Chats — Publish a conversation as a link and choose who can open it
- Automations — Let the AI run recurring jobs on a schedule
- Knowledgebase — The AI’s memory for your business
Inventory
Section titled “Inventory”Everything about your products.
- Browsing Inventory — Use the inventory grid
- Product Details — What’s in a product record
- Barcode Scanning — Scan products with your phone
- Creating Products — Build product info from photos
- Floor Maps — Store layout and product bins
- Label Printing — Print price tags to Zebra printers
- Competitor Price Tracking — Watch competitor prices on the items you choose and see where you sit against the market
Task Management
Section titled “Task Management”Keep your team organized and accountable.
- Overview — How tasks work
- Creating Tasks — Multiple ways to create tasks
- Managing Tasks — Assign, edit, and complete tasks
- Projects — Group tasks into initiatives and track them across stores
- Crew — Team workload at a glance, with tools to rebalance it
- Counting Tasks — Inventory cycle counts
- Picking Tasks — Pull order and transfer items off the shelf
- Out-Counts — Record out-of-stock items for reorder
- Recurring Tasks — Scheduled repeating tasks
- Personal Weekly Task — One small recurring task per employee for standing duties
- Checklists — Break tasks into steps
- Forms — Scored evaluations and audits with exportable results
- Form Recipes — Step-by-step setups: peer observations, inspection rounds, multi-store audits
Newsfeed
Section titled “Newsfeed”Stay connected with your team.
- Overview — What the newsfeed is
- Creating Posts — Share updates
- Comments — Discuss posts and reports in threads
- Reactions and Pins — Engage with posts, see who’s read what
- Weekly Reports — Your store’s week, briefed every Sunday
Administration
Section titled “Administration”For admins and managers.
- User Management — Add and manage team members
- Roles and Permissions — Who can do what
- Facilities — Manage store facilities
- Integrations — Connect external systems
- UKG Employee Sync — Keep user accounts in sync with your UKG roster
- Paycom Employee Sync — Keep user accounts in sync with your Paycom roster
- Billing — Subscription and pricing
- Usage — Team adoption at a glance
Mobile App
Section titled “Mobile App”FastQuery in your pocket.
- Overview — What the mobile app offers
- Voice Commands — Talk to the AI
- Barcode Scanning — Scan products
- Camera Features — Take and share photos
- Notifications — Stay informed
Guides for Acceo users.
- Acceo Profitmaster Integration — Set up the automated Profitmaster inventory export to FastQuery
- Acceo TransAct Integration — Set up the automated TransAct inventory export to FastQuery
Badger Technologies
Section titled “Badger Technologies”Guides for stores with Badger shelf-scanning robots.
- Badger Integration — Turn nightly robot scans into restock, out-of-stock, and price-check tasks
Epicor Eagle
Section titled “Epicor Eagle”Guides for Epicor Eagle users.
- Eagle Integration — Configure Compass reports for FastQuery
- Advanced Data Exports — Optional history exports that power Advanced Mode
- Compass Scheduler — Enable the scheduler to run reports automatically
- Importing PIP Files — Import count results back into Eagle
- MangoReport Integration — Connect MangoReport to FastQuery
- Tracula Integration — Automated cycle-count recommendations
Paladin POS
Section titled “Paladin POS”Guides for Paladin POS users.
- Paladin POS Integration — Configure SFTP exports for FastQuery
Zippedi
Section titled “Zippedi”Guides for stores with Zippedi shelf-scanning robots.
- Zippedi Integration — Turn nightly robot scans into restock, out-of-stock, and price-check tasks
Vusion ESL
Section titled “Vusion ESL”Guides for stores with Vusion electronic shelf labels.
- Vusion ESL Integration — Flash shelf labels from the mobile app to find products fast
- Frequently Asked Questions — Common questions and answers
Need help? Contact your FastQuery administrator or reach out to our support team.