Managing Tasks

Once tasks are created, here’s how to work with them day-to-day.

Viewing Tasks

Your tasks are organized into tabs:

• My Tasks — Everything assigned to you, sorted by priority and due date
• New Tasks — Unassigned tasks waiting to be picked up by someone on the team
• Taken — Tasks assigned to other team members, so you can see what everyone’s working on
• Completed — Finished tasks for reference

Opening and Editing a Task

Tap or click any task to open its detail screen. From there you can:

• Edit the title or description
• Change the assignees — add or remove team members
• Update the priority level
• Adjust the due date
• Add or remove attachments
• Work through checklists

Changes are saved automatically and recorded in the activity log.

Completing a Task

When the work is done, mark the task as complete. It moves to the Completed tab so your team can see the progress.

If a task was completed by mistake or needs more work, you can reopen it. The task moves back to the active tabs and assignees are notified.

Comments

Use comments to discuss a task with your team. Comments are great for:

• Asking a question about the work
• Sharing an update on progress
• Noting something unusual you found
• Leaving instructions for the next shift

Everyone assigned to the task can see and reply to comments.

Attachments

Add photos or files to a task at any time. This is helpful for:

• Showing the current state of a problem
• Sharing a document or reference
• Providing proof that work was completed

Activity Log

Every task has a full history of changes. The activity log shows:

• When the task was created and by whom
• Assignment changes
• Priority or due date updates
• Comments added
• Checklist progress
• When the task was completed or reopened

This makes it easy to understand what happened and when, especially during shift handoffs.

Notifications

FastQuery sends push notifications to keep you informed.

You’ll be notified when:

• A task is assigned to you — so you know about new work right away
• A task you created is completed — so you can verify the work
• A task is due soon — reminders at 24 hours and 1 hour before the deadline
• A task is overdue — alerts immediately when the deadline passes, then follow-ups at 24, 48, and 72 hours

Business Hours

Notifications respect business hours — they’re delivered between 8am and 7pm in your local timezone. Any notifications generated outside those hours are held and delivered when business hours resume, so your team isn’t disturbed during off-hours.