Zippedi Integration

Zippedi robots drive through your store at night and scan every shelf. FastQuery picks up the scan results each morning and turns them into ready-to-work tasks for your team — no manual imports, no spreadsheets.

---

What You Get

After each night’s scan, FastQuery creates up to two tasks per store:

• 🤖 Zippedi Restock — a counting task listing every empty shelf spot the robot found. The product may be somewhere in the building — verify the count and refill the shelf from the back.
• 🏷️ Zippedi Price Check — a task listing every shelf label whose price doesn’t match your POS system. Each item shows the price on the label next to the price it should be.

Task titles include the scan date (for example, ”🤖 Zippedi Restock - Jul 01”) so you always know which night’s scan you’re working from.

Each item also carries the robot’s shelf photo — open the item in the mobile app to see exactly what the robot saw.

---

Setting It Up

You’ll need API credentials from Zippedi — a username and password for their alert service. Contact Zippedi to get them.

1. Go to the Integrations page and open Zippedi.
2. Enter your Zippedi username and password. FastQuery verifies them right away and lists the stores it finds in your Zippedi account.
3. Match each Zippedi store code (like UNI333) to one of your locations. FastQuery auto-matches by store number where it can; you can adjust the mapping manually.
4. Enable the locations you want tasks for.

That’s it. New tasks start appearing after the next scan.

---

When Tasks Appear

FastQuery checks for new scans every morning around 6 AM Pacific Time — after the robots finish their night runs.

A few things to know:

• Each scan session is processed once. If the robot skips a night, nothing new is created — your team keeps working the existing tasks.
• The same product spotted in several places shows up as one line item listing all its shelf positions.
• Very large scans are capped at 500 products per task.
• Each store keeps at most 3 active Zippedi tasks — when a new scan would exceed that, the oldest one is closed automatically, so stale lists never pile up.

---

Working the Tasks

Open the task in the mobile app like any other counting or checklist task. Each product card shows the aisle and shelf position where the robot found the issue, and a tap opens the robot’s photo of that shelf spot.

The robot is usually right, but not always — treat each item as “verify, then fix.” Count the shelf before adjusting stock, and check the label before reprinting it.

---

Re-Running a Scan

Need fresh tasks without waiting for tomorrow morning — say, after your team finished early or a task was closed by mistake? On the Zippedi integration page, use Re-run and pick the stores. FastQuery re-reads the latest scan and replaces the open Zippedi tasks for those stores with freshly generated ones.

---

Monitoring and Troubleshooting

The Integrations page shows the connection status and a log of recent events for each store.

• “Authentication failed” — the username or password is wrong. Re-enter the credentials from Zippedi.
• No tasks for a store — check that the location is enabled and mapped to the right Zippedi store code, and that the robot is actually scanning that store.
• A store shows in Zippedi but not in your mapping list — reopen the integration page; FastQuery refreshes the store list from Zippedi each time.

Still stuck? Reach out to FastQuery support.